Account Director position at Talan.| United Kingdom

_{2026-05-11T10:03:23.691Z} bot

Talan Account Director

Experience: General

Pattern: Full-time

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London, Englan..........United Kingdom

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Job DescriptionThe RoleThe Senior Strategic Account Manager supports the successful delivery of marketing programmes by coordinating cross‑functional teams, managing client relationships, and ensuring work is delivered efficiently, on time, and to a high standard.They apply strong marketing know‑how, agile delivery principles, and effective communication skills to help drive measurable outcomes for clients and the business.This role focuses on the day‑to‑day management of accounts, prioritisation of work, and ensuring delivery teams are supported to meet agreed objectives and optimised in alignment with customer needs and commercial goals Responsibilities1. Delivery Leadership & Operational ManagementDefine marketing strategies, success metrics, KPIs, and measurable outcomesOversee the planning, coordination, and delivery of marketing initiatives.Translate client requirements into clear briefs, delivery plans, and priorities.Track progress, risks, and dependencies across marketing squads.Use insights and analytics to support optimisation of campaigns and activities.Ensure delivery aligns with agreed KPIs, timelines, and quality standards.Maintain clear documentation, reporting, and delivery governance.Support proposal development and new opportunity shaping with a strategic lensMonitor project utilisation and support efficient delivery, escalating profitability or resourcing concerns as needed2. Client Relationship & Account ManagementLead and manage key client accounts, ensuring satisfaction, growth, and delivery excellence.Manage day‑to‑day client relationships, ensuring a responsive and solutions‑focused service.Understand client needs and support the shaping of delivery plans that meet those needs.Provide regular updates, reporting, and insight to clients and internal stakeholders.Work closely with clients to uncover business needs, shape programmes, and deliver measurable value.Identify and pursue opportunities to expand client accounts and win new business.Influence senior stakeholders through clear communication and evidence‑based insight.3. Operational ExcellenceOversee end-to-end delivery of marketing initiatives from ideation to optimisation.Define and track KPIs, OKRs, performance metrics, and campaign ROI.Use insights, analytics, and testing to optimise performance and inform decisions.Manage dependencies, risks, and resources across squads.Align agile marketing delivery with organisational priorities, governance, and customer journeys.4. Stakeholder ManagementTranslate complex needs into clear deliverables and roadmaps.Facilitate workshops, stakeholder alignment, and planning sessions as required.Act as the single point of accountability during delivery.Role model an agile mindset, adaptability, and iterative ways of working.5. Team Coordination & Ways of WorkingCoordinate cross‑functional squads to ensure smooth delivery.Support agile ceremonies, team planning, and continuous improvement.Foster collaboration, clarity, and shared accountability within the team.Promote consistent ways of working and help embed agile marketing practices.6. People Support & DevelopmentProvide day‑to‑day guidance to team members.Support skill development by sharing knowledge and encouraging best practice.Role model professionalism, collaboration, and positive working behaviours.Contribute feedback to support individual development where appropriate.Coach teams in agile practices, continuous improvement, and collaboration.6. Culture, Behaviour & CollaborationPromote a positive, inclusive, and collaborative team culture.Role model professional communication, proactive problem‑solving, and resilience under pressure.Uphold company values and contribute to cross-team coordination.Work closely with product, sales, and strategy colleagues to ensure alignment across key activities. Competitive salary Range plus bonus and excellent benefits package

Account Director job opportunity at Talan.

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