Key Account Manager, Natural Resources (Oil & Gas) job opportunity at SGS.

Home Jobs In Hong Kong Tag: Natural Resources (Oil & Gas) Key Account Manager, Natural Resources (Oil & Gas) position at SGS


Date2026-04-14T02:04:58.669Z bot
SGS Key Account Manager, Natural Resources (Oil & Gas)
Experience: General
Pattern: Full-time
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Natural Resources (Oil & Gas)

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loacation Lok Yip Road 25, Fanling, New Territories, Hong Kong
loacation Lok Yip Road 2..........Hong Kong
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Job DescriptionAct as the primary point of contact for key clients, ensuring clear communication and high responsivenessBuild and maintain strong, trust-based relationships with client representativesConduct regular client review meetings, gather feedback, and drive continuous improvement initiativesOversee the day-to-day delivery of oil laboratory testing service contracts, coordinating closely with laboratory managers, technical teams, logistics, and support functions to ensure timely and accurate service deliveryMonitor service performance KPIs (e.g. turnaround time, data integrity, reporting compliance) and proactively address any deviations or delaysTrack contract performance, billing cycles, and revenue in collaboration with the finance teamEnsure compliance with contractual requirements and align service offerings with evolving client needsCollaborate with laboratory operations and QA/QC teams to ensure testing methodologies comply with international standards (e.g. ASTM, ISO, IP)Identify, propose, and implement technical or process improvements based on client feedback and performance trendsPrepare and submit periodic reports on account performance, risks, and improvement actionsMaintain accurate and complete records of client communications, complaints, corrective actions, and approvals

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