Global Technical Coordination Centre Manager job opportunity at SGS.

Home Jobs In Philippines Tag: Job Global Technical Coordination Centre Manager position at SGS


Date2026-01-12T06:54:45.579Z bot
SGS Global Technical Coordination Centre Manager
Experience: General
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation 8th Floor, Capella Bldg., Asean Drive, Filinvest, Alabang, Muntinlupa, Philippines
loacation 8th Floor, Cap..........Philippines
Auto GPT Summarize Enabled
Job DescriptionThe Global Technical Coordination Centre Manager will be responsible for :Lead the Global Technical Coordination Centre (as the strategic backbone for global inspection & expediting contracts—owning end‑to‑end coordination from order receipt through invoicing, harmonising processes across affiliates, and delivering centralised KPI management, uniform execution, and client experience at scale.Serves as the primary customer interface and escalation authority for contracts managed through the Global Coordination Centre.At all times, comply with SGS Code of Integrity and Professional ConductGlobal Contract Governance & DeliveryLead global coordination for selected Key Accounts and inter‑affiliate work, ensuring centralised client interface and seamless regional handoverDefine and enforce standardised workflows, service levels, and reporting across affiliates to solve inconsistency and speed‑of‑response issues.Oversee vertical management of supply chain services via the Global Technical Coordination Centre (agency model where applicable), including sourcing and booking inspectors, report review, and accurate invoicing Team Leadership & Shift OperationsBuild and lead a multi‑region Global Coordinator team; design shift schedules, handover standards, and escalation paths to sustain 24×5/24×7 responsiveness.Coach coordinators on fast acknowledgement (≤2 working hours), scope validation, inspector selection, booking discipline, report expedition, and template‑compliant invoicing. Performance ManagementIn line with customer and business requirements, implement central KPI tracking, analytics, flash/NCR reporting, lessons learned, and periodic reviews to drive continuous improvement and transparency.Address affiliate alignment barriers (revenue, motivation) via MD‑level escalations; reinforce the value of global contracts to local teams Technology Ownership & TransitionOperate Execution System as the planning/execution backbone, ensure data integrity, and lead migration to new generation Execution System in 2026, including role‑based access, digital field inspections, and validation promptsPartner with IT to configure structured access for Coordinators/Managers, Inspectors, Customers/Vendors and integrate with Invoicing System for charging flows. Risk, Compliance & Client ExperienceEnsure all global contracts and communications are in English; maintain culturally sensitive customer interfacesOwn incident management, claims escalation, and flash reporting for urgent NCRs  Ensures work area in RBS is always kept clean and presentable. Remains familiar with SGS quality assurance procedures. Complies to all SGS health and safety and HR policies and procedures.

Other Ai Matches

Senior Procurement Analyst GBS FSSC Applicants are expected to have a solid experience in handling Job related tasks
Sales Executive - Flammability Testing Applicants are expected to have a solid experience in handling Job related tasks
ACCOUNT PAYABLE REPRESENTATIVE RBS Applicants are expected to have a solid experience in handling Job related tasks
PROFESIONAL DE OPERACIONES BA Applicants are expected to have a solid experience in handling Job related tasks