Express Service Coach job opportunity at MSX International.

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Date2026-02-16T18:25:17.699Z bot
MSX International Express Service Coach
Experience: General
Pattern: Full-time
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loacation Denver, Colorado, United States
loacation Denver, Colora..........United States
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Job DescriptionThe Express Service Coach will be responsible for the professional delivery and installation of MSX Express Maintenance prescribed solutions furnished by MSX. The Coach will be responsible for developing and maintaining a direct relationship with specifically assigned dealers, and OEM field organizations where applicable, as well as to assist with Dealer Launch Meetings and Dealer Workshop Meetings.The Coach will be responsible for the following:Installation and Sustainment of the Basic and/or Advanced Express Maintenance program as outlined in the MSX Express Maintenance program documentationDealership Express Consultations as outlined in the MSX Express Maintenance program documentationDealer remote and in-dealer classroom training as outlined in the MSX Express Maintenance program curriculum documentationDealership staff on the job training as outlined in the MSX Express Maintenance program documentationDealership phone follow-up supportTimely and comprehensive completion of dealer action plansImplement best practice processes within the Express Maintenance operation (customer appointment, customer reception/greeting, workshop scheduling, repair processes, productivity and efficiency, quality control, invoice preparation, customer vehicle delivery, follow up call after repair, etc…).Adequate OEM National and Regional personnel contactMonthly field detail reports submissionWeekly time cards and expense reports submission

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