Bilingual Customer Service Representative job opportunity at Mom’s Meals.



Date2026-05-01 bot
Mom’s Meals Bilingual Customer Service Representative
Experience: 1-years
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Des Moines, IA, United States
loacation Des Moines, IA....United States
Auto GPT Summarize Enabled

<p>The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order.</p> <p>&nbsp;</p> <p>The starting wage is $18.00/hour with weekly pay, PTO, and benefits available after 30 days of employment.</p> <p>Work hours are Monday-Friday, 9:00am-6:00pm with the potential for overtime starting at 7:00am.</p>\n<p></p><p><br></p><b>Position Responsibilities may include, but not limited to</b><ul> <li>Handle inbound and outbound customer service calls with our clients placing their meal order</li> <li>Address questions, and provide exceptional customer service</li> <li>Input order information into the appropriate client order screen</li> <li>Document all conversations with client into client information database</li> <li>Ensure all assigned clients are contacted and have an order on file</li> <li>Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients</li> <li>Work quickly and efficiently without making the client feel rushed</li> </ul><p><br></p><b>Required Skills and Experience</b><ul> <li>Fluent in Spanish and English (Spoken &amp; Written)</li> <li>High school degree or GED</li> <li>1 year of previous customer service experience</li> <li>Previous knowledge and experience using the Microsoft Office suite (word/excel/outlook)</li> <li>Clear oral communication skills</li> <li>Previous experience with data entry</li> <li>Prior experience adhering to company policies and showing core values</li> </ul><p><br></p><b>Preferred Skills and Experience</b><ul> <li>1 year of previous call center experience</li> </ul><p><br></p><b>Physical Requirements</b><ul> <li>Repetitive motions that include the wrists, hands and/or fingers</li> <li>Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods</li> <li>Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus</li> </ul><p><br></p><p></p>\n<p><b style="font-size: 18px;">Company Overview</b></p><p><br></p><p><span style="font-size: 10pt;">Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.</span></p><p><br></p><p><br></p><p><b style="font-size: 18px;">EEO</b></p><p><br></p><p><span style="font-size: 10pt;">Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.</span></p>

Other Ai Matches

Coverage Lead Home Delivery Driver Applicants are expected to have a solid experience in handling Job related tasks
Sr Data Integration Engineer Applicants are expected to have a solid experience in handling Job related tasks
Home Delivery Driver Applicants are expected to have a solid experience in handling Job related tasks
3rd Shift Fulfillment Associate Applicants are expected to have a solid experience in handling Job related tasks