Customer Marketing Manager (12 Months Fixed-Term Maternity Cover) position at Keyloop.| United Kingdom

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UK (Homeworkin..........United Kingdom

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<p><strong style="font-size: 10.5pt;">Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.</strong></p> <p><span style="font-size: 10.5pt;">We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.</span></p> <p> </p> <p><span style="font-size: 10.5pt;">We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. </span><strong style="font-size: 10.5pt;">Want to be part of it?</strong></p> <p> </p> <p> </p><p><br></p><p> </p><p> </p><p><span data-contrast="auto">Purpose of the role</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335557856":16777215,"335559740":240}"> </span></p> <p></p> <p> </p><p><span data-contrast="none">The Customer Marketing Manager is a strategic and commercially driven leader responsible for driving growth, retention, and innovation across Keyloop’s Marketing Services offering. You will lead the Marketing Account Management and Paid Social teams across all markets, ensuring the successful delivery and continuous optimisation of multi-channel marketing solutions. With ownership of new business development across PPC, SEO & AI search, social media advertising and website development, you will identify opportunities to expand customer investment, lead high-impact pitches, and shape tailored strategies that deliver measurable results. </span></p> <p><span data-contrast="none">This role plays a critical part in embedding AI-led thinking across our services, enhancing performance, improving efficiency, and ensuring our customers remain competitive in an evolving digital marketing landscape. Alongside growth, you will drive a strong focus on customer retention, building long-term partnerships through clear value demonstration, performance insight, and proactive strategic direction.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> <p></p> <p></p>\n<p></p><p><br></p><b>Role & Responsibilities</b><div> <div> <div> <p><span data-contrast="auto">Strategic Oversight</span></p> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Define and execute a multi-channel marketing services strategy across SEO & AI Search, PPC, Paid Social, and Marketing Account Management functions to drive growth and retention </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Lead the evolution of marketing service offerings, embedding AI-driven solutions to enhance performance, efficiency, and scalability </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Oversee the development of customer-facing strategies, ensuring consistent delivery of measurable ROI and alignment to customer objectives </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Translate business priorities into clear strategic initiatives, ensuring adoption and execution across all teams</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <p><span data-contrast="auto">Team Leadership & Management</span></p> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Manage, mentor and grow the Marketing Account Management and Paid Social teams across all markets, fostering a collaborative and innovative environment </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Provide clear direction, coaching, and accountability frameworks to ensure delivery against commercial and strategic objectives</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Identify skills gaps and implement development plans to future-proof team capability, particularly across AI and evolving marketing channels</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <p><span data-contrast="auto">Business Development</span></p> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Own and lead new business development across all marketing service channels (SEO & AI search, paid social, PPC and website development), from opportunity identification through to pitch and close</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Identify and pursue opportunities for service expansion and innovation, positioning Keyloop as a market leader</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Support market expansion by adapting strategies to regional opportunities and customer needs </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> </div> <div> <div> <p><span data-contrast="auto">Cross-Functional Collaboration</span></p> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Work closely with Sales, Support, Product and Marketing teams to ensure a cohesive and integrated approach to marketing initiatives</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Ensure seamless integration between marketing services and Keyloop’s Fusion ecosystem to maximise customer value</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Foster strong internal communication to ensure alignment, efficiency, and shared ownership of customer outcomes</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <p><span data-contrast="auto">Performance Metrics & Reporting</span></p> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Define and implement KPIs across all marketing services, with a strong focus on revenue growth, retention, and performance efficiency </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="15" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Establish clear reporting frameworks that demonstrate customer value, including performance insights, attribution (where possible), and commercial impact </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="16" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Use data-driven insights to inform strategy, optimise performance, and identify new growth opportunities </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="17" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Provide regular, high-quality reporting and strategic recommendations to senior leadership, supporting business planning and decision-making </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> </li> </ul> </div> </div> </div><p><br></p><b>Skills / Knowledge & Experience </b><div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":720,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1" role="listitem"> <p><span data-ccp-charstyle="Subtle Emphasis">5+ years’ experience in digital marketing and customer marketing management, ideally within automotive, technology, or agency environments</span><span data-ccp-props="{"201341983":0,"335559685":709,"335559739":0,"335559740":240,"335559991":425}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":720,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1" role="listitem"> <p><span data-contrast="none"><span data-ccp-charstyle="Subtle Emphasis">Demonstrated success in </span><span data-ccp-charstyle="Subtle Emphasis">driving growth across multi-channel marketing strategies, including SEO & AI Search, </span><span data-ccp-charstyle="Subtle Emphasis">PPC and </span><span data-ccp-charstyle="Subtle Emphasis">social media advertising</span></span><span data-ccp-props="{"201341983":0,"335559685":709,"335559739":0,"335559740":240,"335559991":425}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":720,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1" role="listitem"> <p><span data-contrast="none"><span data-ccp-charstyle="Subtle Emphasis">Strong commercial acumen, with experience </span><span data-ccp-charstyle="Subtle Emphasis">identifying</span><span data-ccp-charstyle="Subtle Emphasis"> and converting new business opportunities and growing existing accounts</span></span><span data-ccp-props="{"201341983":0,"335559685":709,"335559739":0,"335559740":240,"335559991":425}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":720,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Deep understanding of digital campaign strategy, optimisation, and performance marketing, with a data-led approach to decision-making</span><span data-ccp-props="{"201341983":0,"335559685":709,"335559739":0,"335559740":240,"335559991":425}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":720,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1" role="listitem"> <p><span data-contrast="none">Proficient in key marketing and analytics platforms (e.g. GA4, Meta Ads Manager, Semrush), with the ability to translate data into actionable insight</span><span data-ccp-props="{"201341983":0,"335559685":709,"335559739":0,"335559740":240,"335559991":425}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":720,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1" role="listitem"> <p><span data-ccp-charstyle="Subtle Emphasis">Excellent leadership skills with experience in managing and developing high-performing teams</span><span data-ccp-props="{"201341983":0,"335559685":709,"335559739":0,"335559740":240,"335559991":425}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":720,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1" role="listitem"> <p><span data-ccp-charstyle="Subtle Emphasis">Exceptional verbal and written communication skills, with the ability to present ideas clearly and persuasively</span><span data-ccp-props="{"201341983":0,"335559685":709,"335559739":0,"335559740":240,"335559991":425}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":720,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1" role="listitem"> <p><span data-contrast="none"><span data-ccp-charstyle="Subtle Emphasis">Strong analytical skills to interpret data, </span><span data-ccp-charstyle="Subtle Emphasis">analyse</span><span data-ccp-charstyle="Subtle Emphasis"> trends, and make informed decisions</span></span><span data-ccp-props="{"201341983":0,"335559685":709,"335559739":0,"335559740":240,"335559991":425}"> </span></p> </li> </ul> </div> <div> <ul role="list" style="list-style-type: disc;"> <li aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":720,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1" role="listitem"> <p><span data-contrast="none"><span data-ccp-charstyle="Subtle Emphasis">Awareness of emerging trends in AI and its application within digital marketing (</span><span data-ccp-charstyle="Subtle Emphasis">e.g.</span><span data-ccp-charstyle="Subtle Emphasis"> automation, AI-driven search, or campaign </span><span data-ccp-charstyle="Subtle Emphasis">optimisation</span><span data-ccp-charstyle="Subtle Emphasis">), with a willingness to embed these into marketing strategies </span></span><span data-ccp-props="{"201341983":0,"335559685":709,"335559739":0,"335559740":240,"335559991":425}"> </span></p> </li> </ul> </div> </div><p><br></p><p></p>\n<p><strong style="font-size: 11pt;">Why join us?</strong></p> <p><span style="font-size: 10.5pt;">We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.</span></p> <p> </p> <p><strong style="font-size: 11pt;">An inclusive environment to thrive</strong></p> <p><span style="font-size: 10.5pt;">We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.</span></p> <p> </p> <p><strong style="font-size: 10.5pt;">Be rewarded for your efforts</strong></p> <p><span style="font-size: 10.5pt;">We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.</span></p> <p> </p> <p>Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.</p> <p> </p> <p><strong>We are also an equal opportunity employer committed to building a diverse and inclusive workforce.  We value diversity and encourage candidates of all backgrounds to apply</strong><em>.</em></p> <p> </p> <p><em><span data-teams="true">"<strong>At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity.</strong>"</span> </em></p>

Customer Marketing Manager (12 Months Fixed-Term Maternity Cover) job opportunity at Keyloop.

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