Customer Service Representative (CSR) job opportunity at Jobgether.

Home Jobs In United States of America Tag: Job Customer Service Representative (CSR) position at Jobgether


Date2026-05-08 bot
Jobgether Customer Service Representative (CSR)
Experience: 3-years
Pattern: Full-time
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loacation US, United States of America
loacation US....United States of America
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<p> </p><div data-turn-id-container="request-WEB:c5afa70a-9706-41b8-896c-3e4a189b2681-53" data-is-intersecting="true"> <section data-turn-id="request-WEB:c5afa70a-9706-41b8-896c-3e4a189b2681-53" data-testid="conversation-turn-16" data-scroll-anchor="false" data-turn="assistant" dir="auto"> <p> </p><p> </p><p> </p><div data-message-author-role="assistant" data-message-id="15a93b37-b6f4-4f45-a737-1848bbc732e4" data-message-model-slug="gpt-5-3-mini" data-turn-start-message="true" tabindex="0" dir="auto"> <p> </p><p> </p><p data-start="0" data-end="155"><strong>This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Service Representative (CSR) in United States.</strong></p> <p data-start="157" data-end="949">This role is a key frontline position focused on delivering high-quality financial service and support to customers while helping them achieve their personal and financial goals. You will act as a trusted point of contact, guiding customers through banking products, services, and solutions with clarity and care. The position blends customer engagement, sales support, and problem-solving in a fast-paced branch environment. You will play an important role in building long-term customer relationships while ensuring a smooth and positive service experience. Success in this role requires strong communication skills, empathy, and a proactive mindset. It is an excellent opportunity for someone who enjoys helping people while contributing to business growth in a financial services setting.</p> <p></p> <p></p> <p></p> <p></p> <p></p> <p></p> </div></section> <p></p> <p></p>\n<p></p><p><br></p><b>Accountabilities:</b><div> <ul data-start="975" data-end="1778"> <li data-section-id="lhkv04" data-start="975" data-end="1118">Deliver exceptional customer service by responding to inquiries, resolving issues, and building strong, trust-based customer relationships.</li> <li data-section-id="t2brel" data-start="1119" data-end="1280">Educate customers on financial products and services, including account types, loan options, and other banking solutions to support informed decision-making.</li> <li data-section-id="1d9u7r2" data-start="1281" data-end="1418">Identify customer needs and proactively recommend suitable products and services to enhance satisfaction and support business growth.</li> <li data-section-id="1eold2n" data-start="1419" data-end="1557">Handle and resolve customer concerns, disputes, and account-related requests such as debit card maintenance and transaction inquiries.</li> <li data-section-id="1cdrli7" data-start="1558" data-end="1657">Support daily branch operations by assisting team members and ensuring smooth service delivery.</li> <li data-section-id="1spfvx3" data-start="1658" data-end="1778">Educate customers on digital banking tools and technologies to enhance their experience and self-service capabilities.</li> </ul> <p data-start="1780" data-end="1799"><strong data-start="1780" data-end="1797">Requirements:</strong></p> <ul data-start="1800" data-end="2535"> <li data-section-id="17d2luu" data-start="1800" data-end="1915">Minimum of 3 years of experience in customer service or sales, preferably in a financial or retail environment.</li> <li data-section-id="24c8zo" data-start="1916" data-end="2025">Strong interpersonal and communication skills with the ability to build rapport and trust with customers.</li> <li data-section-id="ku92r2" data-start="2026" data-end="2123">Proven ability to identify customer needs and provide effective solutions or recommendations.</li> <li data-section-id="g8nbxj" data-start="2124" data-end="2229">Basic understanding of consumer credit, lending practices, or financial products is highly desirable.</li> <li data-section-id="1peuod8" data-start="2230" data-end="2318">Strong problem-solving skills with a customer-first mindset and attention to detail.</li> <li data-section-id="mlm449" data-start="2319" data-end="2427">Ability to work in a fast-paced, in-person branch environment while managing multiple tasks effectively.</li> <li data-section-id="1b37msq" data-start="2428" data-end="2491">Must be able to pass required background and credit checks.</li> <li data-section-id="1gobvco" data-start="2492" data-end="2535">Full-time, on-site position (non-remote).</li> </ul> <p data-start="2537" data-end="2552"><strong data-start="2537" data-end="2550">Benefits:</strong></p> <ul data-start="2553" data-end="2992"> <li data-section-id="11q7zd8" data-start="2553" data-end="2618">Competitive hourly pay ranging from $18.00 to $20.50 per hour</li> <li data-section-id="9exj6z" data-start="2619" data-end="2693">Opportunity to grow within the financial services and banking industry</li> <li data-section-id="1oebq2v" data-start="2694" data-end="2772">Hands-on training and development in customer service and banking products</li> <li data-section-id="y6oy6y" data-start="2773" data-end="2850">Supportive team environment focused on customer success and collaboration</li> <li data-section-id="l1gc9z" data-start="2851" data-end="2928">Exposure to sales, financial products, and relationship management skills</li> <li data-section-id="l6z4cq" data-start="2929" data-end="2992">Equal opportunity workplace with inclusive hiring practices.</li> </ul> </div><p><br></p><p></p>\n<p><strong>How Jobgether works:</strong></p> <p>We use an <strong>AI-powered matching process</strong> to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.</p> <p>We appreciate your interest and wish you the best!</p> <p><a href="https://jobgether.com/how-jobgether-works">&nbsp;Why Apply Through Jobgether?</a>&nbsp;</p> <p>&nbsp;</p> <p><strong>Data Privacy Notice:</strong> By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>#LI-CL1</p></div>

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