Revenue & Reservations Intern job opportunity at Belmond.



Date2026-04-08T10:27:28.573Z bot
Belmond Revenue & Reservations Intern
Experience: General
Pattern: Full-time
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loacation Milan, Italy
loacation Milan....Italy
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Are you passionate about data analysis and eager to explore the world of Revenue Management and Reservations? Join our Revenue Office team and gain hands-on experience in optimizing revenue performance across our luxury properties. As a Revenue & Reservations Intern, you will support both the analytical and operational sides of the business, with a particular focus on reservation quality control, data accuracy, and process improvement . You will work closely with experienced professionals, developing a strong understanding of market dynamics, booking strategies, and guest journey optimization. At Belmond, we empower our interns to make meaningful contributions while providing the guidance and support needed to grow. This is a unique opportunity to gain exposure to both Revenue Management and Reservations operations within a luxury hospitality environment. Join us and take the first step in building your career in Revenue Management. Responsibilities Revenue & Data Analysis Support the creation and enhancement of reports to monitor booking trends, pickup, cancellation patterns, and payment deadlines Assist in analyzing reservation data to identify opportunities for revenue optimization and improved forecasting accuracy Reservations & Quality Control Perform reservation quality checks to ensure accuracy, completeness, and compliance with company standards (rates, segments, payment terms, profiles) Monitor and verify key data points such as guest details, rate codes, market segments, and special requests Identify inconsistencies or errors and proactively follow up with the relevant teams to ensure correction Support the implementation and continuous improvement of quality control processes and SOPs within the reservations function Reservations Operations Support Help maintain accurate and up-to-date reservation records in the Property Management System Assist in managing booking modifications, cancellations, and special requests in line with company policies Provide clear and accurate information regarding services, availability, and rates Support communication with guests and internal teams to ensure a seamless booking experience Cross-functional Collaboration Work closely with Sales, Front Office, and other departments to ensure alignment and smooth guest journeys Contribute to enhancing the overall guest experience through accurate and high-quality reservation handling Eligibility to work in Italy Degree (or currently pursuing) in Hospitality Management, Business Administration, or a related field Availability for a 6-month internship Fluency in English (Italian is a plus) Strong interest in luxury hospitality and revenue management Analytical mindset with strong attention to detail Organized, proactive, and quality-oriented approach to work

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