Customer Service Specialist Bilingual (Spanish) | Onsite - BGC Taguig job opportunity at TASQ Staffing Solutions.

Home Jobs In Philippines Tag: Job Customer Service Specialist Bilingual (Spanish) | Onsite - BGC Taguig position at TASQ Staffing Solutions


Date2026-05-14T04:38:05.484Z bot
TASQ Staffing Solutions Customer Service Specialist Bilingual (Spanish) | Onsite - BGC Taguig
Experience: 2-years
Pattern: Full-time
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loacation Taguig, Philippines
loacation Taguig....Philippines
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Work Setup:  100% Onsite (BGC Taguig)  Work Schedule:  Night shifts, shifting schedules and split-offs as necessary; working on holidays and weekends as needed Requirements: Finished at least 2 years in college without back subjects Must be have at least B1 proficiency in Spanish with online or physical certificate as proof With at least 1 year of customer-facing work experience from any industry for foreign applicants, or at least 1 year of BPO experience as a Spanish speaker for local applicants Customer Service experience is a huge advantage but not required Proficient English communication skills Amenable to work 100% onsite at BGC, Taguig Ideal candidates are those living nearby for easy and convenient commuting Open to working predominantly on night shift with highly possibility for shifting schedules, split-offs and holiday or weekend shifts as needed Highly attentive to detail with excellent problem-solving abilities Responsibilities: Provide prompt, personalized support via calls, emails, or chat, adhering to SOPs for a positive customer experience. Research solutions to resolve issues, educate clients, and promote products and services. Identify customer needs and offer tailored solutions. Navigate online platforms efficiently, stay updated on product info, and comply with company policies and regulations. Meet KPIs and SLAs to ensure high client satisfaction. Follow program procedures while managing assigned and ad hoc tasks effectively.

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