Care Specialist (Communications Trainer) | MOA Pasay | Onsite job opportunity at TASQ Staffing Solutions.

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TASQ Staffing Solutions Care Specialist (Communications Trainer) | MOA Pasay | Onsite

Experience: 2-years

Pattern: Full-time

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Associate

Pasay City....Philippines

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Work Setup: Onsite (MOA Pasay) Function: Training Required Educational Attainment: With minimum of 2 years of College Education (No back subjects) Required Experience: At least 2 years of tenure in the BPO industry At least 1 year of experience as a Trainer, QA, or SME Responsibilities: Craft and execute annual business strategies for the CARE Team that align with the overarching goals of the unit. Lead the design, development, and rollout of a robust CARE Team framework and associated processes and tools that proactively meet the language, cultural, industry, and transaction management needs of Operations. Effectively convey the mission and activities of the CARE Team to both Clients and Operations/Support Groups. Champion the ongoing enhancement of the CARE Team’s Programs by leveraging both quantitative and qualitative analyses of set objectives, performance outcomes, and industry best practices. Facilitate orientation sessions for newly-promoted team members.

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Care Specialist (Communications Trainer) | MOA Pasay | Onsite job opportunity at TASQ Staffing Solutions.

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