Customer Service Representative (Financial) - Cebu City job opportunity at TASQ Staffing Solutions.



Date2026-02-18T08:01:12.221Z bot
TASQ Staffing Solutions Customer Service Representative (Financial) - Cebu City
Experience: 2-years
Pattern: Full-time
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loacation Cebu City, Philippines
loacation Cebu City....Philippines
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We are looking for CSRs to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat Resolve customer issues and complaints with a focus on first-call resolution Maintain accurate and comprehensive records of customer interactions Collaborate with team members to improve customer service processes Provide product and service information to assist customers with their needs Proactively identify opportunities to enhance the customer experience Meet or exceed individual and team performance targets Completed at least 2 years in College with no back subjects Must have at least 24 months of solid BPO experience OR 12 months of Financial BPO background Must be conversant in both spoken and written English Amenable to work fully on-site in Cebu City Amenable to work on shifting schedule Can start ASAP

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