Premium Lifestyle Concierge - Arabic & English Speaking | Riyadh job opportunity at Ten Group.



Date2026-04-21T08:57:29.097Z bot
Ten Group Premium Lifestyle Concierge - Arabic & English Speaking | Riyadh
Experience: 3-years
Pattern: Full-time
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degreeDiploma
loacation Riyadh, Saudi Arabia
loacation Riyadh....Saudi Arabia
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Deliver seamless, world-class lifestyle experiences for high-net-worth Arabic-speaking clients — anytime, anywhere. As a Dedicated Lifestyle Virtual Concierge , you will become the trusted right hand to a portfolio of high-net-worth individuals, managing every aspect of their lifestyle needs with discretion, efficiency, and a deeply personalised approach. From securing last-minute reservations at the world’s most sought-after venues to curating bespoke experiences and handling complex requests, you will act as a single point of contact , ensuring every interaction feels effortless and exceptional. This role is ideal for a service-driven professional who thrives in a fast-paced, high-touch environment and understands the nuances of luxury, privacy, and cultural expectations within the Middle Eastern market. What you will be doing High-Net-Worth Client Relationship Management | Serve as the dedicated lifestyle partner for a select portfolio of high-net-worth clients. Build long-term, trust-based relationships, anticipating needs and delivering highly personalized, discreet service at every touchpoint. End-to-End Lifestyle Concierge Services | Manage a wide range of lifestyle requests including dining reservations, entertainment, events, shopping, gifting, wellness, and day-to-day personal assistance. Handle complex, last-minute, and high-pressure requests with calm efficiency. Luxury Experience Curation | Design and deliver bespoke lifestyle experiences tailored to individual client preferences — from exclusive access and VIP events to once-in-a-lifetime moments. Continuously seek opportunities to elevate and personalize each experience. Arabic Market Expertise & Cultural Awareness | Provide seamless service in both Arabic and English. Apply strong cultural understanding of Middle Eastern clients, including expectations around privacy, discretion, family dynamics, and service etiquette. Global Network & Supplier Management | Leverage and grow a network of premium suppliers, partners, and venues globally. Negotiate access, priority bookings, and VIP privileges to deliver exceptional value and exclusive experiences. Virtual Service Excellence | Operate as a highly responsive, digitally savvy concierge across multiple communication channels (phone, email, messaging). Deliver fast, accurate, and polished communication at all times. Collaboration & Quality Delivery | Work closely with internal teams to ensure a seamless, end-to-end service experience. Maintain accurate records, ensure compliance standards are met, and actively identify opportunities to introduce additional lifestyle services. What We’re Looking For Experience Minimum 3+ years’ experience in luxury concierge, lifestyle management, hospitality, or high-end customer service Proven experience supporting high-net-worth or VIP clients in a personalized, high-touch environment Demonstrated ability to handle complex, last-minute, and multi-faceted lifestyle requests Experience working in a virtual or remote service environment, managing clients across multiple channels Background in luxury travel or event coordination is advantageous Skills & Knowledge Fluent in Arabic and English (professional working proficiency required) Strong understanding of high-net-worth client expectations, particularly within the Middle Eastern market Exceptional communication skills with a polished, professional, and service-driven tone Highly resourceful with the ability to source solutions quickly and creatively Strong organisational skills with the ability to manage multiple priorities simultaneously Commercial awareness with a natural ability to identify opportunities to enhance and upsell services High level of discretion, emotional intelligence, and cultural sensitivity Desirable Certifications Hospitality or concierge-related qualifications (e.g. Les Clefs d’Or, hospitality diplomas) Exposure to luxury concierge platforms or CRM systems Background in luxury retail, events, or premium guest services environments Work Location Please note: This position is 100% office-based in Riyadh . Candidates must be willing and able to work full-time from our Riyadh office , as remote or hybrid work arrangements are not available for this role.

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