Top Team Leadership: You will elevate your #Customer Success team to a level where it achieves both operational excellence and strategic impact. You will set ambitious KPIs and ensure they are exceeded.
__
Enterprise Account Ownership: You are the central contact for hospital #managers, medical di......
Hiring In Berlin
full-time Sourced
Team LeadUndisclosedDoctolibScraperOlasoji
We’re looking for a motivated and detail-oriented #Customer #Success #Operations #Intern to join our CX Operations team. In this role, you’ll help us enhance the quality, efficiency, and intelligence of our customer data and workflows within the DevRev Grow app. This is a hands-on position focused o......
As a #Strategic #Customer #Success #Manager at #Cresta, you will be pivotal in ensuring our customers' success and driving business growth. You will be a trusted #advisor and leader across some of our most high-value, complex customer relationships. This role is tailored for seasoned experts with de......
Value Acceleration at Scale: You'll unblock customers facing everything from basic #setup issues to complex #architectural challenges. However, your role isn’t just to fix individual problems – your #goal is to identify patterns and build solutions that prevent those problems from happening again. W......
Value Acceleration at Scale: You'll unblock #customers facing everything from basic setup issues to complex #architectural challenges. However, your role isn’t just to fix individual problems – your #goal is to identify patterns and build solutions that prevent those problems from happening again. W......
Value Acceleration at Scale: You'll unblock customers facing everything from basic setup issues to complex #architectural challenges. However, your role isn’t just to fix individual problems – your #goal is to identify patterns and build solutions that prevent those problems from happening again. Wh......
Proactively manage accounts to maximize customer value and drive tangible business growth and #ROI for the customer and DevRev.
__
Lead customers through onboarding; owning the implementation plan, developing product adoption strategies,and providing #technical subject matter expertise and guidanc......
Act as the #customer advocate and trusted #advisor, ensuring the successful adoption and optimization of Bloomreach’s Personalization & CDP (Engagement) solutions.
__
Partner with customer leadership and delivery #teams to implement a program of continuous testing and improvement to drive the full......
Reporting to the #Customer #Success Team Lead - you are energetic, driven, and care deeply about the success of our customers
As a Customer Success Manager, you will drive #Synthesia’s future growth by building relationships with clients and turning them into happy users
You will be helping educat......
Individuals in the #Customer Success #Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to bui......
Manage a large portfolio of accounts (>100 accounts) and work with the commercial team to create a cohesive renewal experience for customers
Maintain and report an accurate rolling 90-day forecast of renewals and accurately forecast renewal pricing, timing, and risks
Actively engage with key decis......
Develop and execute medium- to long-term #customer success roadmaps for profitable growth.
Drive adoption of CLSS offerings in ESD/#Facility owner operations.
Build and nurture strategic partnerships with key companies.
Mentor offering leaders in developing impactful products for ESD/Facility own......
Key Responsibilities:
Manage partner relationships to retain and renew SaaS revenue, focusing on up-selling and maintaining a deep understanding of product features for specific business needs #PartnerSuccess
Oversee the entire partner lifecycle, from pre-sales and onboarding to monitoring accou......
As the Manager, Customer Success in Japan, you will lead one of the most strategic parts of our business — guiding a team of Customer Success Managers to drive adoption, retention, and expansion for our customers. You will help customers become successful with automation and AI and deliver high-valu......
Play an active role in building long-term relationships with #Payoneer Partners in the LATAM Region; Portfolio of 80-100 accounts
__
Engage the onboarding, retention and cross-selling to increase the payee population of the partners under their Portfolio
__
Build a growth plan in sync w/ other c......
Token Metrics logo
Crypto Customer Success Specialist (Global-Remote-Non.US)
Austin, TXCustomer Success Team /Full-Time /Remote
Token Metrics is seeking a Cryptocurrency Customer Support Specialist that excels in meeting cryptocurrency customers' expectations, from answering questions on products......
The #Director, #Customer Success #Japan will own the end-to-end customer journey for #Workato Japan. This role is accountable for ensuring customers achieve measurable business outcomes and long-term success through our platform, while driving growth via renewals, expansions, and advocacy. The leade......
Working with both our internal teams as well as clients.
__
Provide “voice of customer feedback” to internal #DLOCAL teams.
__
Develop effective long-term key customer relationships.
__
Collaborate with customers to better understand their goals and ambitions.
__
Prioritize discovery of cust......
Help our #Japan team implement integration and automation solutions.
__
Offer advice on market strategies, product adoption, and planning.
__
Guide customers to maximize their investment in Workato during onboarding, implementation, and expansion phases.
__
Maintain strong business relationshi......
As a #Coinbase #Concierge you will serve as a primary subject matter expert for Coinbase’s products, providing world-class service and support to our most valued customers. You’ll join a high functioning team of customer focused support professionals who know their performance is essential to Coinba......
As a Senior #Manager, you will coach and empower your team to synthesize industry insights, customer business priorities, and GitHub’s product capabilities into strategies that deliver measurable value. Acting as both a leader and trusted advisor, you will help your team translate complex technical ......
Overview
GitHub is growing its Customer Success Architecture team and we're seeking experienced professionals to elevate our customer engagement efforts. As a Customer Success Architect III, you will leverage business and industry insights to align GitHub's technology solutions with customer digi......
As a #Customer Success #Manager for Image Guided Therapy systems in Indonesia, you will coordinate pre- and post-sales activities for Cathlab projects under the Sihren initiative. The role involves customer engagement, clinical training coordination, marketing alignment, and collaboration with MOH a......
The #Customer #Success #Platform team empowers #Netflix #Customer #Service to help customers resolve issues as they try to stream or sign up for Netflix. We do this by creating a maintainable, scalable, and resilient technology ecosystem that blends in-house and vendor solutions. Our areas of resp......
To lead the entire customer success function, ensuring all customer requests, inquiries and issues are resolved in a timely and professional manner. This role is responsible for designing and delivering service experience that drives customer satisfaction, loyalty, and retention
__
DUTIES AND RES......
Sourced
