Develop and execute customer engagement strategies in collaboration with #medical, customer experience teams and key support functions to enhance #product adoption and patient outcomes.
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Implement the Go-To-Customer model, building and maintaining strong partnerships with #healthcare professio......
Be responsible for ensuring that #customers are thriving with our next generation endpoint #technology.
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You will focus on high levels of adoption to ensure customer satisfaction as well as be drive all cross and upsell within your #accounts.
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You will identify key customer MBO’s to drive ......
Critical Accountabilities: Sales Validation Process Handling Customer Care Handling Educate customers and handle queries on products, processes, and policy information, etc. Educate customers on the requirements of claim documents and claim status Provide extra mile actions to provide delightful cus......
Job Purpose: Responsible for providing end to end customer servicing to AXA customers using different communication channels, either voice or email Address queries on policy, billing, payment Resolve and/or de-escalation of complaints Process account modification and requests Educate customers and d......
Analyze behavior and find clusters in your #portfolio to address specific initiatives.
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Identify #Upsell and #Xsell opportunities to accelerate growth. Build and lead massive scalable initiatives according to those findings.
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Build a growth plan in sync with the global team to build a lo......
Critical Accountabilities: Sales Validation Process Handling Customer Care Handling Educate customers and handle queries on products, processes, and policy information, etc. Educate customers on the requirements of claim documents and claim status Provide extra mile actions to provide delightful cus......
Responsibilities: Contribute to the overall customer experience by ensuring consistency in communication and supporting innovative promotional ideas by leveraging our digital assets – Emma by AXA Responsible to manage our Content Management Systems (CMS) and implement promotion schedules within AXA’......
To responsible day to day operations of Inbound Call Center and expected result are as following; - Ensure calls are answered within committed service levels - Queries are addressed efficiently - Requests are completed with ease - Complaints are resolved swiftly - Call quality aligned with KTAXA's h......
JOB PURPOSE The Customer Care Manager is responsible for overseeing the core operations of the Contact center. Will be responsible for the implementation, execution, compliance, and improvement of all processes, policies, and procedures to meet the company’s performance goals. In coordination with o......
The role will be responsible for: • Initiates outbound callout to customers requesting for Full/Partial withdrawals • Attends to customer’s queries during outbound calls • Provides alternative solutions to customers instead of surrendering their policies • Assisting policy owners with after-sales re......
Critical Accountabilities: Sales Validation Process Handling Customer Care Handling Educate customers and handle queries on products, processes, and policy information, etc. Educate customers on the requirements of claim documents and claim status Provide extra mile actions to provide delightful cus......
Responsibilities: Customer Strategy and Analytics: Translate business questions into quantitative analyses to guide decision-making. Conduct in-depth analyses of customer profiles, behaviors, and trends; generate actionable insights for growth and retention. Evaluate customer campaign performance by......
Are you passionate about ensuring customers are at the heart of business decisions? Do you thrive in a role that combines regulatory understanding with a proactive approach to improving customer outcomes? AXA Partners is seeking a dedicated Customer Outcomes Manager to lead our efforts in delivering......
Hiring In REDHILL
full-time Sourced
SALES AND DISTRIBUTIONUndisclosedAXAScraperAhmad
JOB PURPOSE The Customer Care Manager is responsible for overseeing the core operations of the Contact center. Will be responsible for the implementation, execution, compliance, and improvement of all processes, policies, and procedures to meet the company’s performance goals. In coordination with o......
With the upcoming retirement of our existing Director, we’d like to introduce the Commercial Customer Business Resilience Director role and the fantastic opportunity this presents. With an impressive portfolio totalling c. £1.65bn GWP, across over 800,000 customers, through dedicated teams of 1,600 ......
Working autonomous in close coordination with process owners in managing Operations customer communications inventory of letter and email templates, SMS canned messages and other correspondences triggered by customer transactions and interactions. Conduct regular compliance to ensure team members ar......
To responsible day to day operations of Inbound Call Center both Thai and English language and expected result are as following; - Ensure calls are answered within committed service levels - Queries are addressed efficiently - Requests are completed with ease - Complaints are resolved swiftly - Call......
The role will be responsible for: • Initiates outbound callout to customers requesting for Full/Partial withdrawals • Attends to customer’s queries during outbound calls • Provides alternative solutions to customers instead of surrendering their policies • Assisting policy owners with after-sales re......
All’interno dell’area Customer and External Communication, per la nostra sede di Milano, siamo alla ricerca di un/una Digital channels and customer experience expert. Il/la candidato/a sarà il riferimento per i canali digitali e Customer Journey (CJ) sui vari touchpoint per quanto riguarda il segmen......
Pour mieux accompagner les clients et courtiers d’AXA, l’Équipe Customer Journey est responsable de fournir un soutien dans le cadre des projets stratégiques d’AXA pour toutes les lignes de métier (Retail, Corporate & Secteur Public, Life & Health). Du program management à la réflexion marketing à 3......
Responsibilities: Manage & lead the complaint team to handle complaints in relation to our insurance products in Life and General Insurance so as to maintain the professional image of AXA Handle Life and General Insurance complaints, adhere to operating guidelines, work within delegated authorities,......
Hiring In HONG KONG
full-time Sourced
CLAIMS AND ASSISTANCEUndisclosedAXAScraperAhmad
Job Purpose: Responsible for providing end to end customer servicing to AXA customers using different communication channels, either voice or email Address queries on policy, billing, payment Resolve and/or de-escalation of complaints Process account modification and requests Educate customers and d......
Responsibilities: Conduct outbound calls to customer, e.g. post-sales call, audit call, follow up case from other teams, etc. Cross team support for handle customer inquiries from incoming call by need based Deliver prompt response and good customer service within established turnaround standard Mai......
Hiring In HONG KONG
full-time Sourced
CLAIMS AND ASSISTANCEUndisclosedAXAScraperAhmad
Job Purpose Responsible for leading and developing (coaching) a team of minimum 10 CCEs to drive customer advocacy while meeting productivity and service level requirements. Achieves this by being available, reliable, and attentive for their CSRs and customers. Priorities: Leadership: Role model AXA......
CrowdStrike is seeking a Sales Development Representative (Customer Sales) to join our growing Corporate team. We’re seeking driven, results-oriented innovators who are ready to change the game!
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Applicants must be located in or near Barcelona, as regular attendance at the office is mandatory tw......
Serve as the primary point of contact for clients while collaborating with Sales, Customer Success and Product to ensure the existing customer base is receiving the value they expect from their implemented solutions.
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Achieve a quota of new sales growth within your select customer base each quar......
The #Tesla Insurance Claims #Application team is seeking a Backend #Software #Engineer to contribute to the development of our Web App. These #products are part of Tesla’s advanced platforms for managing Service workflow for Vehicle, Insurance Claims and Energy products.
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The person will be r......
The team is seeking a #Front-End #Software #Engineer proficient in Angular to join the team and work on building a better experience for users of our claims’ ecosystem.
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The Angular Engineer will work with skilled software engineers, #product #managers and application users bringing a vision ......
Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with top users to identify emerging #business, collaboratively develop value propositions that address client needs.
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Be proactive in strengthening existing relationships ......
Handle inquiries from #customers relating to #operational procedures
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Maintain a high level of customer service
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Find creative solutions to #customer issues
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Maintain high level of knowledge of #Payoneer products, services, and procedures
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Commitment to meet department requir......
Sourced
