Analyze behavior and find clusters in your #portfolio to address specific initiatives.
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Identify #Upsell and #Xsell opportunities to accelerate growth. Build and lead massive scalable initiatives according to those findings.
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Build a growth plan in sync with the global team to build a lo......
Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with top users to identify emerging #business, collaboratively develop value propositions that address client needs.
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Be proactive in strengthening existing relationships ......
Act as a trusted advocate for your customers, driving their success through effective adoption and value realization of Magnet’s #products and services.
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Leaning on experience in the DFIR field, advise #customers on best practices and workflows to attain value realization of Magnet’s product sui......
Develop a strong command of Workato's unique #value propositions and customer use-cases
Develop and maintain strategic business #relationships with enterprise customers to drive adoption
Develop and maintain engagement with senior customer executives to understand their strategic objectives
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Develop and maintain strategic business #relationships with customers to drive adoption and retention.
Provide technical Workato product expertise.
Be the expert in deployment models and governance structures and share best practices from a business and technical perspective.
Educate People......
Own a portfolio of 70 Growth customers as their dedicated CSM to increase #consumption, deepen engagement, and grow retention rates.
Work directly with Workato’s Growth customers to help them achieve their desired outcomes and achieve success with Workato.
Proactively drive implementation of n......
Develop and maintain strategic business #relationships with customers to drive adoption and retention.
Provide technical Workato product expertise.
Be the expert in deployment models and governance structures and share best practices from a business and technical perspective.
Educate People......
About Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We ......
Hiring In Melbourne
other Sourced
Business & Technology IntegrationUndisclosedAccenture PlcScraperAhmad
About Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We ......
Hiring In Melbourne
other Sourced
Business & Technology IntegrationUndisclosedAccenture PlcScraperAhmad
Enterprise Portfolio Management: Oversee a portfolio of approximately 10-15 enterprise #clients, ensuring comprehensive #management of large-scale organizations and effectively handling a mid-size volume of #accounts.
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Customer Relationship Management: Foster deep and strategic relationships wit......
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients glo......
Hiring In United States (Remote)
other Sourced
Customer Success, Services, & Support$60,000—$113,500 USDQualtricsScraperAhmad
Drive strategic #alignment and business outcomes across internal teams and customer organizations, grounded in a deep understanding of customers’ business priorities and needs, and demonstrating an ability to speak to trends that affect regulatory industries in particular.
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Build trusted executi......
Serve as primary point of contact for client #communications and inquiries in both English and Spanish
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Onboard new clients, ensuring clear understanding of #service agreements
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Monitor #client satisfaction and proactively resolve issues or escalate concerns
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Schedule and coordinate assi......
As a Customer Success Manager, you will:
#Build and foster relationships with customers within your book of business while driving engagement, retention and growth.
Proactively support your #customers by driving business outcomes, identifying opportunities, and surfacing feature requests and i......
Become the primary contact post-#sales, by conducting a thorough customer onboarding & #customer education process and take full ownership of the account’s health post-implementation
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Prepares the account to be billable by ensuring that the customer successfully starts with our service, through ......
In this role, you will:
#Develop a trusted advisor relationship with #customers at the C-suite and executive level, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.
Experience with SaaS business models and ability to s......
Reporting into the Head of #Customer #Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers.
Build and nurture strong relationships with key stakeholders to drive retention and growth
Co......
Reporting into the Head of #Customer #Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers.
Build and nurture strong relationships with key stakeholders to drive retention and growth
Co......
Reporting to the Senior #Director of #Customer #Success and focusing on accounts in #Europe - you are energetic, driven, and care deeply about the success of our customers
As a Customer Success Manager, you will drive #Synthesia’s future growth by building relationships with clients and turning the......
Reporting to the Head of #Customer #Success and focusing on accounts in #UK/#EMEA - you are energetic, driven, and care deeply about the success of our customers
As a Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happ......
As a #Strategic #Customer #Success #Manager at #Cresta, you will be pivotal in ensuring our customers' success and driving business growth. You will be a trusted #advisor and leader across some of our most high-value, complex customer relationships. This role is tailored for seasoned experts with de......
Proactively manage accounts to maximize customer value and drive tangible business growth and #ROI for the customer and DevRev.
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Lead customers through onboarding; owning the implementation plan, developing product adoption strategies,and providing #technical subject matter expertise and guidanc......
Act as the #customer advocate and trusted #advisor, ensuring the successful adoption and optimization of Bloomreach’s Personalization & CDP (Engagement) solutions.
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Partner with customer leadership and delivery #teams to implement a program of continuous testing and improvement to drive the full......
Reporting to the #Customer #Success Team Lead - you are energetic, driven, and care deeply about the success of our customers
As a Customer Success Manager, you will drive #Synthesia’s future growth by building relationships with clients and turning them into happy users
You will be helping educat......
Individuals in the #Customer Success #Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to bui......
Manage a large portfolio of accounts (>100 accounts) and work with the commercial team to create a cohesive renewal experience for customers
Maintain and report an accurate rolling 90-day forecast of renewals and accurately forecast renewal pricing, timing, and risks
Actively engage with key decis......
Develop and execute medium- to long-term #customer success roadmaps for profitable growth.
Drive adoption of CLSS offerings in ESD/#Facility owner operations.
Build and nurture strategic partnerships with key companies.
Mentor offering leaders in developing impactful products for ESD/Facility own......
An experienced #Senior #Enterprise #Client #Success #Manager, based in our Shenzhen or Shanghai office, to join our Global Enterprise Team.
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Job description
Build and maintain strategic #partnerships with global #marketplaces from China.
Design and execute strategic account plans to secure a......
Key Responsibilities:
Manage partner relationships to retain and renew SaaS revenue, focusing on up-selling and maintaining a deep understanding of product features for specific business needs #PartnerSuccess
Oversee the entire partner lifecycle, from pre-sales and onboarding to monitoring accou......
Sourced
